play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 5324807553
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure a stable internet connection with a strong signal. If you don't receive the OTP after a reasonable time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to our customer support team through email to assist with transferring your account. This will help resolve the issue and secure your account access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and access the updated app without any problems. This should resolve any compatibility or login issues you were experiencing.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming funds, not bonus amounts collected. The earned gaming funds can be withdrawn once you have accumulated a minimum amount of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details through this app, which includes saving your Aadhaar card, UPI, and all bank details. This information is necessary for the app to verify your identity and facilitate transactions. Please ensure all required details are accurately saved and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours, but in some cases, payments may be delayed. When this occurs, users may experience a wait of up to 24 hours for their transactions to be completed. This delay is an exception to the app's usual quick processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
Our user-friendly interface makes navigation effortless, allowing you to seamlessly switch between games and explore new titles. We understand the importance of convenience, which is why we offer a range of secure payment methods, including credit/debit cards, electronic wallets, and cryptocurrencies. Our top priority is customer satisfaction at play exchange. Our dedicated support team is available 24/7, ready to assist you with any questions or issues that may arise, ensuring a smooth and enjoyable gaming experience. Whether you're a seasoned player or just starting out, our team is committed to providing you with the best possible experience. At play exchange, we believe that gaming should be an enjoyable and stress-free experience. That's why we've designed our platform to be easy to use, with a focus on providing the highest level of security and customer support. With our range of payment methods and dedication to customer satisfaction, we're confident that you'll find your gaming experience with us to be exceptional. So why wait? Join play exchange today and dive into the world of online gaming, where you'll find a vast array of exciting games, thrilling challenges, and a community of like-minded players. With our commitment to quality and customer satisfaction, you can trust that you're in good hands.
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